There a numerous distinct change management models drawing on disciplines that include, behavioural science, engineering, psychology and systems thinking. However, at the core change management has four essential pillars:
Understanding change – what is the need for change, what are the organisational benefits, how is it going to impact individuals, what does successful change look like?
Planning change – gathering support, generating buy-in at all levels, finding ways to involve the right people, gauging the impact and how to measure this effectively
Implementing change – setting the criteria for success, challenging negative habits, supporting those most impacted adapt successfully
Communicating change – imparting knowledge, raising awareness and continuously reinforcing the message that change is needed.