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Amazon has boasted of upskilling more than 700,000 employees worldwide, including front-line hourly workers in fulfillment centers and delivery stations.
The company is expanding its education and apprenticeship programs to help workers access more skilled and higher-paying roles.
Amazon’s flagship initiative, Career Choice, is currently offered in 13 countries including the US, Canada, UK, Germany, Spain, France, Ireland, Italy, Poland, Czechia, South Africa, Slovakia and Costa Rica. The program provides hourly employees with training for in-demand areas such as commercial truck driving, aircraft mechanics, IT support, and software development. Since its launch, over 250,000 workers have taken part, with 100,000 participants in 2024 alone.
In August 2025, the program will expand across the US, Europe and South Africa. The rollout will follow country-specific employee-representative engagement and implementation processes.
Tuition support, language skills and GEDs
The enhanced offering eliminates the 5% employee contribution requirement across all programs and increases the maximum annual amount the company will cover in certain countries. The new model allows employees to access education funds each year while remaining in an eligible role, with no limit on the number of years they can benefit.
Amazon said it now works with over 85 education partners in Europe and more than 500 in the US, offering in-person, group and online learning across multiple disciplines.
In response to employee feedback in 2022, Amazon introduced programs for foundational education including English language training, GED programs, and high school completion. More than 25,000 employees in the US have participated in English proficiency courses, over 8,000 have earned their GED, and more than 2,000 have completed high school diplomas through Career Choice.
Turning workforce data into early warnings for high-cost employees
Many employers only learn about high-cost claims after the fact, relying on annual health plan reports that provide little opportunity for prevention. Yet when absenteeism, disability, and workers’ compensation are included, the top 5 percent of cases drive nearly 60 percent of total costs. Looking only at medical and pharmaceutical claims limits an employer’s ability to understand where risk is forming and how costs escalate over time.
By integrating medical, pharmaceutical, disability, absence, compensation, and broader human capital data, employers gain a more complete and predictive view of workforce risk. Workpartners’ Human Capital Risk Index (HUI) leverages this integrated data warehouse to flag emerging high- and moderate-risk cases early, enabling timely, HIPAA-compliant outreach and clinical prevention.
Through a holistic, person-centric care model, individuals receive high-touch support across health, work, and family dimensions—helping shorten or prevent periods of high risk and high cost. The result is earlier intervention, improved outcomes, and measurable reductions in utilization, lost time, and total cost.
What You’ll Learn
Why high-cost claims are often identified too late
How integrated data improves risk prediction
How our HUI flags emerging risk early
Why holistic, person-centric care matters
How early intervention reduces total cost
Robotics and automation training expansion
New initiatives in robotics and automation aim to equip employees with the skills needed for future technical roles. A 2024 MIT survey found that 60% of employees working with robotics and AI expected improved safety, career development and productivity.
The Mechatronics and Robotics Apprenticeship program combines classroom and on-the-job training. Participants receive a 23% wage increase after classroom instruction and an additional 26% after hands-on experience. Graduates earn up to $21,500 more annually than entry-level fulfillment center roles.
In addition, Amazon is introducing an Automation Engineer Apprenticeship registered with the US Department of Labor. The program offers technical instruction and real-world training at fulfillment centers, along with competitive pay and benefits.
Amazon is also partnering with Bakersfield College to establish a West Coast Maintenance Apprenticeship Hub. The center will deliver technical training for careers in fulfillment and logistics, supporting workforce development in the region.
