Third time | Starbucks faces another lawsuit over wrongful termination allegation

The New York City Department of Consumer and Worker Protection (DCWP) has filed a lawsuit against Starbucks, alleging wrongful termination of a long-serving employee in violation of the city's Fair Workweek Law.

The case, filed with the Office of Administrative Trials and Hearings (OATH), claims Starbucks dismissed barista Karmen Rich without just cause on December 27, 2023. DCWP is seeking restitution, backpay, and civil penalties from the coffee chain.

Allegations of wrongful dismissal

DCWP Commissioner Vilda Vera Mayuga said the agency is committed to protecting workers’ rights and ensuring compliance with labor laws.

“We’re dismayed to see Starbucks wrongfully terminate yet another worker, and we will never hesitate to take action to secure justice,” Mayuga stated.

In response, Starbucks stated: "At Starbucks, our success starts and ends with our partners (employees). We are all partners; we believe in holding ourselves to the highest standards."