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High interest rates are squeezing overall technology spending budgets across the market, but companies remain committed to investing in artificial intelligence and cloud computing, according to a new CNBC Technology Executive Council bi-annual survey.
Despite economic challenges, AI spending has emerged as a critical focus for businesses, with the survey revealing that 60% of companies consider generative AI crucial to their operations.
AI also tops the technology spending list for 44% of firms in the next year.
A significant finding from the survey shows that companies are prioritizing employee-facing AI projects over customer applications by a four-to-one margin.
The focus on internal AI integration is driving companies to invest heavily in preparing their internal data for AI deployment, a process that could take years, according to Pure Storage CEO Charles Giancarlo.
Accenture CEO Julie Sweet highlighted the surge in generative AI spending, with the firm's AI bookings reaching $2 billion year-to-date, compared to $300 million the previous year. Sweet emphasized that modern platforms are essential for leveraging AI, as accessible and clean data forms the backbone of successful AI implementation.
Despite concerns about an economic slowdown, companies are pressing ahead with AI investments to meet client demands for new technology.
The survey identified meeting customer demand as the top immediate risk for tech executives, with 28% citing it, followed by cost-cutting pressures at 20%.
Interestingly, the need to find qualified employees has plummeted as a concern, dropping from the top risk at 26% a year ago to just four per cent in the current survey.
The rise of AI is also evident in the increasing number of employees using AI tools at work, which has climbed 10 percentage points to 60%.
More companies are integrating AI across their workforce, with 64% planning to purchase enterprise AI solutions like Microsoft Copilot within the next six months, up ten percentage points from the previous survey.
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