Productivity paradox | Corporate L&D is key to closing the AI productivity gap says report

Workday has released new global research showing that AI productivity gains are real but frequently diluted before they can make a difference to the bottom line.

The report says that employees are reclaiming time through automation, only for large portions of that capacity to be absorbed by rework, double-checking and patching-up generic outputs and avoid so-called "AI slop". In short, AI productivity is running ahead of job design, skills and workflows.

“While AI is delivering productivity gains, many organizations aren't fully capturing its value,” says the report.

Employees are saving meaningful time with AI tools, but too much of that capacity is being spent “fixing mistakes, rewriting content, and double-checking outputs from generic tools - leaving significant value on the table.”