Podcast | EY's Global L&D Leader: How we trained over 325,000 employees on AI using 'triple loop learning'

Simon Brown, EY’s Global Learning & Development Leader, is tasked with upskilling over 400,000 employees in over 150 countries.

Accordingly, in the past two years, his mission to ensure staff have the skills they need to thrive has included a significant focus on artificial intelligence adoption. To date, the business has trained over 325,000 employees on AI, rooted in a ‘triple-loop learning’ approach.

In the penultimate HR Grapevine US Podcast episode of 2024, Brown takes us through the first, second, and third loops of AI reskilling, and what the business has learned about guiding employees through this major technological shift.