Maya Angelou, measurable impact, & making HR a strategic business partner

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

These words from Maya Angelou, the late poet and civil rights activist, might seem out of place in a boardroom. Yet, they encapsulate a truth that’s reshaping the role of Human Resources in today’s business landscape: the power of human-centric leadership.