How we remain people-centric as the HR industry adopts AI technology

Magali Delafosse, Group VP of HR at Crown Worldwide, discusses how she ensures her organization remains human-centric in the era of AI, and how the HR team fulfils its duty of care to gets the very best out of its people...
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
How we remain people-centric as the HR industry adopts AI technology

My own views on AI and how we as HR professionals embrace this rapidly emerging and ever -expanding area of technology have crystallized in recent months.

However, I decided to ask the more prominent and notorious AI platforms – OpenAI’s ChatGPT and Microsoft Bing’s Copilot among them – for their views on how AI can be used in HR and people management contexts. Interestingly, the responses – and more importantly, the way the responses were presented – simply confirmed some of my own concerns, especially when it comes to using AI to communicate.

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