USA 
United Kingdom
In the midst of the latest COVID-19 surge and a concurrent spike in flu cases, businesses across the nation find themselves grappling with an unsettling sense of déjà vu.
As the JN.1 variant takes center stage, echoing the challenges of the Omicron wave, it’s crucial for HR practitioners to re-evaluate and refine their crisis responses.
According to data from the CDC, hospitalisations due to the coronavirus have been rising steadily for nine weeks straight. As of Friday, "high" or "very high" levels of respiratory illness activity were seen in 35 states, in addition to New York City and the District of Columbia, according to the Centers for Disease Control and Prevention.
This ongoing health crisis, long after the initial wave of COVID, underscores the critical need for businesses to prioritize employee health, reinvigorate pandemic-era policies, and implement strategies that go well beyond the conventional playbook.
Promoting sick leave and employee wellbeing
Amidst rising cases, the first line of defense for businesses lies in promoting and facilitating sick leave.
Encouraging sick employees to stay home and take advantage of paid leave is not merely a gesture of goodwill, but a strategic move to prevent widespread outbreaks within the workforce. The message is clear: productivity gains in the short term are outweighed by the potential long-term consequences of a more extensive staff outbreak.
HR leaders therefore must ensure that managers are prepared for increased absences and sick-day requests. Knowledge of state, federal, and local laws regarding paid sick leave is crucial at all levels within your business. In addition, the reluctance of employees to take time off, even when feeling unwell, demands creative solutions, such as extra COVID-19-related sick time or incentivized wellness programs.
Mitigation strategies for a safer workplace
Beyond sick leave policies, businesses should look to re-implement mitigation strategies that have in the past proven themselves to be effective. For example mask-wearing, optimal indoor ventilation, and minimizing unnecessary gatherings or travel are key components of a comprehensive defense against COVID-19 and flu infections.
In light of reinstated mask mandates in several states, companies should create a mask-friendly workplace, particularly for immunocompromised employees.
Considering lessons from earlier stages of the pandemic, organizations should revisit measures like remote work, reduced in-person meetings and reconsidering non-essential travel. The domino effect of a single employee falling ill underscores the importance of preventive measures to maintain a healthy and functional workforce.
Whilst instating these policies is an effective place to start, clear communication is key in navigating these challenging times. Proactive communication about the latest surge, symptoms, company protocols, and safety tips reinforces a sense of transparency and solidarity among employees. Reminders about masking, remote work options, and the availability of telehealth options contribute to a safer work environment.
As the nation confronts yet another surge in COVID-19 cases and flu infections, HR practitioners must acknowledge that the crisis response playbook remains relevant. Refining and adapting strategies in the face of new variants and challenges is not only a responsibility but a necessity.
Businesses that prioritize employee wellbeing, leverage effective communication, and implement comprehensive mitigation strategies will not only weather the storm but emerge stronger, fostering a resilient and healthier workforce. Acting now may be the difference between having a robust strategy, and having to implement rapid change when staff are already ill.
