Chartered Institute of Personnel & Development

Uncovering the hidden depths of the BBC’s HR team

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Are you interested in understanding the hidden depths of your people team’s capabilities?

For BBC’s Senior HR Business Partner, Katie Landy it was paramount.

As the world’s top public service broadcaster, the BBC is a unique organisation that faces many complex HR issues and the challenge of operating across multiple sites. Yet in recent years, personal development within the HR function had not featured as high up the agenda as the organisation would like.

To redress the balance, the BBC launched an internal HR development programme called Creating World Class HR.

"We want to be a destination for HR professionals to come to," says Katie Landy.

As a starting point, the BBC needed to understand the capabilities of their people team and pinpoint key areas for the organisation to address at a strategic, cross-functional level. So they enlisted the help of CIPD’s HR Diagnostic Tool, a 360 online assessment.

Individuals were able to get a detailed report for their personal development. While the BBC used the aggregated data to create workshops and webinars to address key needs and inform the composition of a new development programme. Partnering with the CIPD, also meant this work was carefully aligned to the international standard for HR professionals.

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About Chartered Institute of Personnel & Development

We help organisations thrive by focusing on their people, supporting our economies and societies. We’re the professional body for human resources (HR), learning and development (L&D), organisation development (OD) and all people professionals – experts in people, work and change.

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