How mid to large size businesses can accelerate EX success

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The impacts of COVID-19 transformed customer and employee expectations and workplace dynamics, virtually overnight.

Being digital-first and, in many cases, digital-only meant companies had to rapidly acquire new technologies to reach customers and connect remote teams.

Investing in your employees pays off, but what to prioritise can be a little tricky. To help guide the way, our team of experts
reviewed data from businesses using Zendesk worldwide. Here are 8 best practice examples for delivering winning EX —
and the time to act on them is now.

You will learn:

  • How to make things easy for employees

  • Why you need to support your support team

  • What it means to keep your business in sync

About Zendesk

Zendesk is on a mission to simplify the complexity of business and make it easy for companies to create connections with both their employees and customers.
Our software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships. The company was conceived in Copenhagen, Denmark and today operates in more than 20 countries around the world. Learn more at www.zendesk.co.uk.

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