March 2022

A day in the life of

A day in the life of PRIMARK's Group Director of People & Culture

Mornings begin bright and early for Lorraine Culligan, Group Director of People & Culture at Primark. In this interview, she gives us an insight into what one of her days is like working for the firm, which can be anything from...

In This Issue

Sophie Parrott

Online Editor

The ‘performance management’ issue

In every organisation, employees will have goals to hit. Whether this is to successfully launch a new product line, learn a new work-related skill, or win over a key client, there are many goals that employees will be responsible for reaching. While these will likely differ from business to business, having goals in place, and striving to meet them, is a core part of working life. This is where performance management comes in.

According to a CIPD post, performance management “aims to monitor, maintain and improve employee performance in line with an organisation's objectives”. With an effective performance management process in place, employers can help to ensure that staff have the right skills to perform their job, receive performance-related feedback to help them improve, and also ensure that workers remain engaged. Research has pointed towards some of the benefits that can be reaped from a good approach to performance management. For example, a Betterworks survey found that employers focusing on continuous performance management outperformed their competitors at a 24% higher rate. Additionally, the same study found that when continuous performance management processes are in place, they are better at attracting and retaining talent.

This is why in this issue, we interviewed Hitachi Europe’s Deputy Managing Director & Chief HR Officer about what defines good performance management, shared insight’s from lastminute.com’s Chief of Culture about how the pandemic has impacted people performance, and caught up with our panel of experts to find out how HR can improve the performance management process. For the cover story, we sat down with Ford’s HR Director, Surinder Birdi, to find out more about the car manufacturer’s approach to performance management and why communication and motivation plays a key role. We also share insights from Primark’s Group Director of People & Culture and from the Director of People & Corporate Responsibility at Ricoh UK.

As ever, we hope you find this content useful and informative when navigating HR best practice.

Featuring expert opinions from

Jeanette Wheeler

Chief HR Officer, MHR International Ltd

Dawn Moore

Group People and Communications Director, Murphy

David Wilkinson

Group HR Director, Premier Foods

See less

Fuelling people performance

The power of performance management and being digital

Stephen Pierce, Deputy Managing Director & Chief HR Officer, Hitachi Europe

Why employee experience should be a core focus for HR

How has the pandemic impacted performance management?

Why we should do more to support working carers

How can HR improve the performance management process?

Creating an L&D strategy that delivers for staff

'FOMU', four-day week & diversity

The importance of being a top employer

A day in the life of PRIMARK's Group Director of People & Culture

How to launch a skills-forward talent strategy

How RICOH is trailblazing in performance management

Managing performance in a hybrid working world

HRGV Live 2022 - Virtual Event

Fuelling people performance

In this myGrapevine magazine exclusive interview, Surinder Birdi, Ford’s HR Director, talks about why communication and...

Sponsored by MHR

The power of performance management and being digital

In the last 5 to 10 years, there has been much debate about the merits and direction of performance management...

Sponsored by SAP

Stephen Pierce, Deputy Managing Director & Chief HR Officer, Hitachi Europe

Hitachi’s HR chief on how the firm tackles the “complicated” issue of performance management with flexibility and clear communication...

Why employee experience should be a core focus for HR

In this myGrapevine magazine interview, Phil Chambers, General Manager at Workday explains why employee...

Sponsored by Workday

How has the pandemic impacted performance management?

The coronavirus pandemic has changed many aspects of the working world, from the way that work is structured to the way that performance is managed. To find out more, Stuart Bagnell, Chief of Culture at lastminute.com...

Why we should do more to support working carers

The debate around social care has been in the spotlight for over two decades and is a major societal issue. The...

Sponsored by Legal & General

How can HR improve the performance management process?

In any organisation, having high-performing employees can be hugely beneficial to the business. But, how can HR go about improving the performance management process?

Promoted by Workhuman

Creating an L&D strategy that delivers for staff

Several experts from LinkedIn’s people science team reveal how to...

Sponsored by LinkedIn Learning

'FOMU', four-day week & diversity

In this month’s myGrapevine magazine content roundup, we take a look at how the four-day week could help businesses, we shed light on what ‘FOMU’ is and how it could be impacting leaders...

The importance of being a top employer

Now is a new era in the world of recruitment and retention. The world has fundamentally changed over the past...

Sponsored by Advanced

A day in the life of PRIMARK's Group Director of People & Culture

Mornings begin bright and early for Lorraine Culligan, Group Director of People & Culture at Primark. In this interview, she gives us an insight into what one of her days is like working for the firm, which can be anything from...

How to launch a skills-forward talent strategy

It’s been said that 2020 brought about three years of digital transformation in three months. Initially, the transformation...

Sponsored by Cornerstone OnDemand

How RICOH is trailblazing in performance management

Ricoh’s forward-thinking approach to performance management helped its resilience during the pandemic…

Promoted by Achievers

Managing performance in a hybrid working world

With many employers embracing hybrid work structures, Richard Chappell, Managing Director at Wilson Learning shares best practice tips for getting performance management right…

Sponsored by Wilson Learning

HRGV Live 2022 - Virtual Event

HR Grapevine Live is bringing together a host of inspirational senior people leaders from across the full spectrum of HR

In This Issue

The ‘performance management’ issue

Jeanette Wheeler

Chief HR Officer, MHR International Ltd

Dawn Moore

Group People and Communications Director, Murphy

David Wilkinson

Group HR Director, Premier Foods

Fuelling people performance

Stephen Pierce, Deputy Managing Director & Chief HR Officer, Hitachi Europe

How has the pandemic impacted performance management?

How can HR improve the performance management process?

'FOMU', four-day week & diversity

A day in the life of PRIMARK's Group Director of People & Culture

How RICOH is trailblazing in performance management

Fuelling people performance

The power of performance management and being digital

Why employee experience should be a core focus for HR

Why we should do more to support working carers

Creating an L&D strategy that delivers for staff

The importance of being a top employer

How to launch a skills-forward talent strategy

Managing performance in a hybrid working world

HRGV Live 2022 - Virtual Event

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In this myGrapevine magazine exclusive interview, Surinder Birdi, Ford’s HR Director, talks about why communication and...

The coronavirus pandemic has changed many aspects of the working world, from the way that work is structured to the way that performance is managed. To find out more, Stuart Bagnell, Chief of Culture at lastminute.com...