I originally started out as an HR generalist, before moving into the shared services and scale services space. That move allowed me to really focus on the employee experience, building HR services at scale that work for people, and that deliver real value. If you think how employees interact with services in their personal life and how simple that can be, we must bring that mindset in to HR and deliver an amazing and consistent service to our employees.
From a D&I perspective, I’ve done a lot of work around building inclusive services for all of our employees. I’ve been lucky to work at some really big brands, and each one has taught me so much about what the future of HR should look like, tailoring that service to the needs of that particular group of employees.