The workplace is currently experiencing upheaval as never before. The Great Resignation has caused an unprecedented rise in staff turnover and organisations are struggling to retain their best talent. Now, more than ever, it’s important to focus your company’s culture on the employee experience and find what your staff needs in order to remain engaged, productive, and, most importantly, on your team.
What Do Our Employees Want?
Over the past 18+ months, since the pandemic started, employees have had time to reflect on their careers, and this is a good time for us to reevaluate what we’re offering as employers. A 2020 report by McKinsey looked into employee experience to determine what the workforce wants. Results showed that trust, social cohesion, and opportunities to learn and grow are more important than ever.
3 Ways to Enhance Your Employee Experience
Here are three simple ways to enhance your organisation’s employee experience:
1) Offer Opportunities for Ongoing Learning and Development
Employees want career advancement. Managers should be proactive in having career conversations with their employees to find out where they want to go and the path they need to take to get there.
As organisations, we should provide our employees with upskilling and reskilling opportunities where necessary. This will help them to maintain their skills as the workplace changes and evolves, and allow them the opportunity to move into different roles in the future if they desire. We looked into the research and also found that there’s a connection between learning and retention, as 40% of employees who receive poor training will leave their company within the first year
2) Keep Channels of Communication Open
Having an open-door policy and regular one-to-ones ensures that employees’ concerns can be addressed quickly and effectively. Trust is a key component of the employee experience. Giving them the confidence to approach managers and having those managers openly and honestly address issues that they’ve raised in a timely fashion will engender trust. Making our employees feel supported may be even more important now, as many people work in largely remote and hybrid environments.
3) Help Employees to Communicate
Facilitation is crucial in the workplace. Having employees who can work well together and teams who can communicate easily makes for a business that runs smoothly. One way to support this effort is to ensure employees not only know their own roles but are also familiar with the roles that their colleagues perform.
Learning about roles and responsibilities other than their own will facilitate a more cohesive environment for every employee. They will be aware of what’s possible when communicating with other teams and which requests are unrealistic. In this way, their experience of work will be a much less frustrating and far more rewarding environment. A workforce that isn’t siloed can move into other roles where necessary.