Worker fired over coffee mug highlights zero-tolerance policy problems

Worker fired over coffee mug highlights zero-tolerance policy problems

The line between acting firm and being overly stringent is one that leaders must walk every day. Attempting to appear strong without acting like a dictator sits within the purview of zero-tolerance policies.

Factory worker Craig Reed was recently fired from his role after a prank intended for one person inadvertently offended a co-worker.

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