'Normalising cuts' | AI will shrink Amazon's corporate workforce, CEO Jassy declares

Artificial intelligence is changing the structure of Amazon’s corporate workforce, with CEO Andy Jassy confirming that job reductions are likely as the company expands its use of generative AI.

In a letter published on Amazon’s website, Jassy said: “As we roll out more Generative AI and agents, it should change the way our work is done. We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs.”