Is it ever ok for staff to show emotion in the workplace?

As an HR professional it is a given that you will encounter a lot of emotions from staff, whether they are the excited moments when someone is promoted, or tells you they are having a baby, to the tears of redundancy, or the anger when someone is facing discipline.

When you work with people, feelings are a part of the job. But managing them is a constant ebb and flow. For you as an HR leader or professional, it’s about managing emotions and how they manifest themselves – from tears or even tantrums to those who are less able to open up when you need them to.