Respect and appreciation | Saying 'Thank You' to staff shouldn't be seen as a reward, but it's a good place to start

Thank you are two tiny words that, it turns out, can really mean a lot to staff.

A recent study with bus workers in London delved into the impact of being thanked, and has wider implications for HR by showcasing the way in which praise can be a productivity and wellbeing boost. But it's by no means the only way you should be rewarding staff.