Starbucks sacks trans worker | Do employers know how to speak about trans issues?

A trans Starbucks employee was sacked after a video went viral of the worker and a customer arguing because she claimed to have been misgendered.

The video footage, which was posted on social media, showed the trans worker in a dispute with the customer, later identified as Ms Thomas, after the worker told Thomas to pay with card as opposed to cash. Thomas reportedly said in response: "I'm not talking to you, I'm talking to the lady behind the counter," which the trans worker felt was a transphobic remark and called her out for it.