Tweet storm | Staff social media use has caused damage for 51% of firms

Staff social media use has caused damage for 51% of firms

More than half of employers (51%) admit to having experienced bad publicity and/or staff-related issues due to a lack of social media screening - yet more than a third don’t have a social media policy in place.

Research has found that, overall, businesses strongly recognise the potential damage social media behaviour can have on their reputation (72%) - and yet less than two-thirds (64%) have a specific employment policy providing guidelines on how their workforce should behave online.

The findings were part of a new study conducted by Vero, which looked into the issues and challenges businesses are facing when it comes to the recruitment and retention of new skills in the post-pandemic world.

Vero's Changing Face of Background Screening whitepaper asked almost 300 businesses about their attitudes towards, and current levels of engagement in, pre-employment screening practices.

The study also found a similar proportion (58%) of businesses say they are monitoring the social media activity of their workforce online and 61% admit they are seeing more employees behaving inappropriately online.


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Rupert Emson, CEO at Vero, said: “We know from our work with business clients across the globe that the popularity of pre-employment social media screening, as a means of gaining a deeper understanding of a candidate on how they conduct themselves in everyday life, is most certainly on the rise.

“What the research shows us, however, is that many organisations still aren’t responding quickly enough to ongoing developments within the world of social media, which continues to be a rapidly progressive and transformational form of human interaction.”

“A majority of employers today do agree that comprehensive social media screening results in better quality hires, and are generally averse to recruiting candidates displaying adverse behaviour during the social media screening process,” Emson continued.

“Unfortunately, this still isn’t resulting in the checking of social media activity becoming a routine part of the recruitment process on a wide-scale basis, or indeed a core part of a candidate’s subsequent employment experience in general either.”

Vero is the largest UK-based supplier of outsourced screening services, providing expert knowledge and world-class employment screening services for clients in 200+ countries; principally supporting Financial Services, Banking, Legal, Professional Services and Tech, amongst others.

Its whitepaper has also seen that just 26% of businesses admit to regularly using social media background screening checks, even though 67% agree it results in better quality hires, and 66% claiming they would decline to recruit a candidate if something adverse was uncovered in the process.

It also found that a majority of businesses today do agree background screening in general is a fundamental part of how an organisation is perceived by others, but only three in five are routinely screening 75% or more of their workforce and/or suppliers overall.

Emson said: “Social media is just one of the many areas of a person’s life that have become more remote from would-be employers in the post-pandemic working world, while the need for speed, flexibility and most importantly security within the recruitment process has in many ways never been greater.

“And, while it’s true employers across the board are recognising the increasing importance of screening potential employees, our findings also show that a significant proportion of organisations are still yet to fully recognise the potential of employment screening in supporting their wider business goals.”



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Comments (1)

  • Nick Clemons
    Nick Clemons
    Thu, 8 Sep 2022 5:44pm BST
    We do very comprehensive checks for recruiters and employers and it seems that so many companies are just willing to take the risk on employees behaviour and don't consider the importance of screening until it happens to them.

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