Their IT systems are also not fit for purpose from an instructor point of view. The Trainer Booking system is inflexible & a cause of great frustration for users because of a lack of investment & because they have been cobbled together over the years. A bit of a mess really & just not good enough.
Mon, 25 Jan 2021 2:57pm GMT
it sounds like the place is poorly managed , but is is this just another case of the media a making things worse. the comment “We sit back-to-back, just one metre apart. They say ‘the two-metre rule only applies if you’re face to face’.” this is probably an example of poor communication the Government guidance does say, If it is not possible to keep 2m distance, reduce the risk to yourself and others at 1m by taking suitable precautions: eg Sit / stand side by side or behind other people, rather than facing them
Mon, 25 Jan 2021 1:36pm GMT
We set our business up last July as a full working from home model. We deliver fully online too so can reach anyone almost anywhere. Service based businesses should be able to do the same with a little thought.
Our wellbeing service reaches parts others don't
Mon, 25 Jan 2021 1:20pm GMT
DVLA needs a radical overhaul. their systems are out of date and as an end user trying to book and rebook driving tests which keep being cancelled, it is a complete joke. Absolutely staff safety should come first but for those working, they need a decent system to work with.....