Toyota | 'People are at the heart of our success'

'People are at the heart of our success'

‘People are at the heart of our success’ is something that Rachel Shepherd, General Manager, Human Resources & Facilities at Toyota GB, champions at the business, which is responsible for sales and marketing for Toyota and Lexus in the UK. Never has Shepherd’s statement been more apparent than in the current economic climate, following the coronavirus pandemic that has dramatically shifted the business landscape and how businesses are operating and still keeping afloat. For example, US department Macy’s recently furloughed the majority of its 125,000 staff members due to the outbreak, which has forced the retail chain to close stores. Plus, the business’ Board of Directors will also stop receiving their salaries in order to sustain the firm. Meanwhile, Neil...

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