Payroll | Betfred employees underpaid for overtime

Betfred employees underpaid for overtime

A whistleblower told The Guardian that Betfred has underpaid staff for overtime work. The source alleged that the bookmaker, which employs more than 7,000 people, didn’t let employees know that they may be owed money even after the payment problem had been identified.

The firm explained that it failed to make automatic payments to staff who were owed extra holiday pay because they had worked overtime and blamed the payment problems on its payroll systems. Instead, it was reported that holiday pay was calculated based on their contracted hours, which for some employees worked out as far fewer hours than they had actually worked - Share Cast reported.

The Whistleblower added: “I don’t know one person in there who doesn’t do overtime. Everyone does it because they don’t have enough staff.

“It’s disgusting that as workers on 10p or 20p more than the minimum wage, we’ve put off taking holidays or are forced to work extra hours before a holiday to make up for the shortfall of wages that shouldn’t even be happening,” the source added.

Law firm Leigh Day is said to be helping staff who may have legal grounds to claim against the company.

A Spokesperson for Betfred said that problems with the payroll systems were responsible. They added: “We are currently working with both our advisors and our external payroll providers to develop a robust and accurate system that will automate the calculation of holiday pay based on an employee’s ‘normal remuneration’ in line with government guidelines…”

What does the law state?

According to the Working Time Regulations (WTR) all workers are entitled to a minimum of four weeks paid annual leave. Kevin Jones, Partner & Head of National Employment and HR team/ Head of Bristol Office told HR Grapevine that employees may question how much pay they should receive whilst on annual leave though it should be simple in theory. Those employees receiving a fixed salary should continue to receive the same pay when on annual leave.

Yet, for those who regularly work overtime, he explained that payments should be included when they are on holiday even if they are voluntary or non-contractual.

Read more from us

He explained: “The law is now pretty clear. If a worker regular undertakes overtime work then that should be taken into account when calculating their holiday pay entitlement. This is the issue Betfred appears to have run into with reports that many of its workers have not been paid correctly despite the employers promise to make good any shortfall.

“While it can be difficult for employers to keep track of overtime when it comes to holiday pay calculations the law is clear – such calculations need to be made ensuring workers get the correct rate of pay when on leave. Disgruntled workers could bring an unlawful deduction from pay claim in the employment tribunal for the missing amounts,” he concluded.

Have you enjoyed this piece?

Subscribe now to myGrapevine+ and get access to exclusive new content, and the full content archive.

Comments (1)

  • Tina carl
    Tina carl
    Sun, 1 Dec 2019 10:31pm GMT
    I've been working for over 9 years and I've been told that I be intilted to back pay on over time as I do loads of hours can you help me please

You are currently previewing this article.

This is the last preview available to you for the next 30 days.

To access more news, features, columns and opinions every day, create a free myGrapevine account.