Ettiquette | People kicked off at woman who claimed she won't hire unless interviewee says thanks

    People kicked off at woman who claimed she won't hire unless interviewee says thanks

    Recruiters and HR experts have hit back at a senior business manager after she claimed that she doesn’t hire people who don’t say thank you.

    Jessica Liebman, Executive Managing Editor of Business Insider and INSIDER wrote in a Business Insider article: “When I first started hiring, I came up with a simple rule: We shouldn't move a candidate to the next stage in the interview process unless they send a thank-you email.”

    She added: “I wrote a piece in 2012 that explained the No. 1 mistake that people I interviewed were making: not sending thank-you emails. 

    “Still, seven years later, I stand by it.”

    She did caveat this by saying: “To be clear, a thank-you note does not ensure someone will be a successful hire. But using the thank-you email as a barrier to entry has proved beneficial, at least at my company.”

    Yet, many people didn’t agree.

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    Gethin Nadin, Director of Employee Wellbeing at Benefex wrote: “This person’s recruiting advice: don’t hire anyone who doesn’t send you a thank you after an interview. The thing about this BS [sic] is it assumes the candidate should be grateful they were asked to the interview. Hiring is mutual process.

    “In 2019, employers should be grateful for applications from quality candidates.”

    Whilst some responded in a humorous manner:

    There were some who responded with genuine worries about the problems this would cause in the hiring process. Brian Glickman wrote that he would struggle to hire if he excluded everyone who didn’t send a thank you note.

    Others wrote from a candidate perspective, fearing it would come across as weird and pushy if they wrote a thank you after.

    Some questioned whether this precluded certain people…

    …some questioned the methodology….

    …whilst some were just honest: hiring is hard.

    Whilst a Director at CIPD merely implied it was a bad rule.

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    Comments (1)

    • Lisa L
      Lisa L
      Tue, 9 Apr 2019 1:28pm BST
      This is not common practice in the UK, and many wouldn't send a thank you email as they would consider it to be pushy or needy. However, when I hired in the US it was quite normal for candidates to send a thank you message after their interview. It was a small but interesting difference in our cultures!

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