New research from VHR has found that 64% of candidates used a recruitment agency to find at least one job in 2018 - hrnews.co.uk reports.
The survey of 500 candidates found that over half of candidates turn to recruiters to source work, which may be the reason behind just 42% of people finding the job search easy. So, for this reason, it is important the recruiters provide an impeccable service to both clients and candidates.
The research shed light on what candidates perceive to be the most important component when using recruitment firms to aid their search. And a third of respondents cited clear communication with consultants as a top priority.
Additionally, more than a quarter of candidates said that their chosen recruitment firm would have to specialise in their field of expertise in order for them to be considered. So, the study highlights the importance of yielding a good candidate-recruiter relationship and having a clear level of transparency.
As a result, 24% of candidates said that having a good relationship with recruiters was important to them. Nurturing these professional relationships will allow recruiters to know more about their candidates, their skills and their career aspirations.
According to hr.sparkhire.com, here are three key tips to develop and maintain strong relationships with your clients and candidates:
Listen
The most important task for recruiters is to listen and be attentive to what candidates and clients are telling you. Although asking questions plays a big part in the recruitment process, it is important that recruiters fully understand the needs and job requirements of each individual.
Share
A common part of the recruiter’s role is to obtain information from both candidates and clients. However, don’t be afraid to mention personal interests particularly if they align with those shared by clients or candidates. For example, if the client or candidate mentions that they have a dog, ask them a question because it will help you build up a rapport. This may make them feel more comfortable.
Communicate
While recruitment is a busy industry, it is important that candidates and clients are regularly contacted. One of the worst mistakes is poor communication so be sure to contact them frequently with new opportunities and updates on existing applications.