Symantec praises employees with Applause scheme

Symantec praises employees with Applause scheme

Symantec has acquired numerous businesses over the years.

And one of the main challenges it’s faced from an HR perspective is merging the different organisational cultures together into a unified whole.

Speaking on the second day of the HR Technology conference in Paris, Jennifer Lepird, Director - Total Rewards at Symantec, says: “There are some legendary stories across the company of employees from Symantec showing up in their yellow shirts, and employees from an acquired company showing up in their red shirts. You can imagine when you’re trying to have successful integration how distracting that can be.”

One of the ways the cybersecurity business tried to integrate the different cultures is through its recognition programme, Applause. The programme was designed to make it easy for employees to thank one another for demonstrating core values and, according to Lepird, it has helped break down barriers in newly formed teams. But, even though the scheme was immediately successful and employees embraced it from the start, the HR team has had to justify the cost of the programme when budgets were tight.

“Recognition is so powerful in our culture, and its role in improving productivity and engagement is well-researched and documented, so it hasn't been hard to do,” she says. “Recognition is a really great way to teach people what’s important and help reinforce cultures, and we’ve always been able to demonstrate how the programme helps us achieve this, even during tough times.”

Talking exclusively to HR Grapevine, Lepird tells us how – if she were to launch the scheme again – she would spend more time communicating great stories of recognition from within the business, and at an earlier stage.

She says: “I’d communicate the human stories more frequently and at the very outset. It’s the human aspect that resonates with people. And I’d do that through video and online presentations rather than through the written word via email. Email is dead!”

Read More

HR lessons from Sherlock

Series four of Sherlock finished last night...

  • 6
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
How can HR can beat the 'Blue Monday' blues?

Today is the saddest day of the year...

  • 162
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
The 10 most stressful jobs of 2017

All jobs contain a degree of stress – whether...

  • 100
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
HR on the weekend: La La Land, Mad Hatter's Tea Party & The Create Club

Whether you are fully energised and familiar with your...

  • 13
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
Olympian Alex Danson: Why a mentoring scheme can help you win

HR is always looking for ways to nurture and enhance...

  • 61
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
New banking whistleblowing rules to increase accountability

The financial regulators (FCA and PRA) have responded...

  • 6
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd

Guide to Outplacement and Career Transition

Guide to Outplacement and Career Transition 2016

Top Features

Daily news and market insights straight to your inbox

HR Grapevine Magazine Latest Issue

Magazine Features